Submit Review
Our Client satisfaction is our top priority! Below we would love for you to submit a review about your experience with our company. You may also read our existing reviews at the bottom.
Your reviews and feedback matter! Please submit a review and mention your tech by name so that we may properly recognize them!
Knight Air Conditioning Inc
515 East Carefree Highway, Phoenix
4.8 132 reviews
-
Mikey Mike
★★★★★
2 months ago
i'm a Realtor here in Scottsdale and needed an AC company that i can depend on to make me look good in front of my clients whom i have referred to KNIGHT for reliable service.
these guys (and gals in the office) make up a fantastic team!
not only do they show up on time but they will stay as long … More as it takes to finish the job... like until 8:30 last night.
they know the units inside and out and you can depend on them for fair pricing and reliability! -
Eric H
★★★★★
a week ago
Had a yearly checkup on a newish heatpump they installed.
Got the text, email they where on the way I was next in the time window given.
Showed up and confirmed just the checkup and price. Someone doing a free checkup would scare me as time is money.
Went on roof and took their time. Came to door when … More done nothing wrong. Showed me photos of the gauge and meter readings. Asked if any questions. Then left.
No upsells.
Have used in past with other equipment they found stuff wrong as called on repairs. But even then no upsells and fixed what was broken. On some of them did suggest may not last forever as over 20 years old. Why eventually had them do a new install. This one was their newish install and doing just fine. -
Anne Roberson
★★★★★
2 weeks ago
Anyone can tell you that summers in Arizona are the worst. When your air conditioning goes out in the middle of the hottest part of summer, though, the season becomes absolutely unbearable. This is why I am truly grateful for Knight Air Conditioning. Our family has been using this company since 2013, … More and we have always been thoroughly impressed with their service and professionalism. This year, on the other hand, Knight Air really earned their keep. Our 22-year-old system went on the fritz during our son's thirteenth birthday. With two children and four rescue dogs in the home, we struggled to keep temperatures at a safe and healthy level. Within a few hours of our system's failure, the staff at Knight had an emergency appointment scheduled to fix the ac. Cristian was able to temporarily repair the capacitor and set up an installation for a new unit. Meanwhile, the office staff, Gloria, Kate, and Carissa, were kind, understanding, and accommodating. The financing options for our new system were reasonable, and the installers were incredible. I would like to personally thank Eduardo for staying until after 11 pm to ensure that our system was running that first night and Layton for taking the time to smooth out all bugs. I understand that the home is a place where people want to feel comfortable and at peace. When their air goes out, it can be a stressful and chaotic time. However, having the team at Knight Air on my side put my mind at ease and helped alleviate my panic. I am so happy knowing that I have such a knowledgeable, professional, and hardworking group of people looking out for my family at all times. They have earned my respect and my business for years to come. Thank you so much, Knight Air! You truly make a difference. 😃
- Dusty Schollmeyer ★★★★★ 2 weeks ago
-
Sherry Albane
★★★★★
2 weeks ago
My experience with Knight Air Conditioning was nothing but positive.
Connor was thorough and it was apparent to me knew what he was doing.
Customer service is rare nowadays but Amy followed up after the service call.
I will always use them to service the AC and will highly recommend them! -
Vicki Campbell
★★★★★
a year ago
Knight Air Conditioning has been servicing our home for 30+ years. From seasonal routine maintenance, to repairs and installing a new AC, we have been very satisfied with their service and not once disappointed. A huge kudos to owner, Chuck Knight, for hiring the best employees. Recently, Matthew … More E. did our winter service and was stellar. They truly deserve 5 stars in every category!
-
Mike Schele
★★★★★
2 weeks ago
Eddie the Technician was Great. Fine young man besides being a worker Knight can be proud of. He answered all of our Many questions and went the extra mile in helping us understand the older A/C system that we own.
Employees like Eddie are what keeps us coming back to Knight Air Conditioning for our … More Service. -
Lyle Scritsmier
★★★★★
a year ago
Installed new a/c unit. This is fourth unit I have purchased from Knight A/C over a 20 year period (my home has two a/c units) I continue to purchase from Knight because of fair pricing, excellent maintenance, and knowledgeable staff. The buying process was straightforward and I appreciated being … More fully informed though out the buying and installation process. It is always reassuring to have the owner, Chuck Knight, personally visit after the installation to insure everything was done properly. I highly recommend Knight A/C
-
Carol Kahn
★★★★★
3 weeks ago
Knight had done a great job keeping our old AC running for YEARS. But with the last 2 summers of record high heat it finally bit the dust! Nothing worse than losing your AC in Phoenix this time of year! Carisa got us estimate options quickly, and put us on their schedule as soon as possible.
The technician, … More Kayin, and his partner arrived on installation day and got right to work removing the old equipment from the attic and installing the new. I have so much respect for the work these guys did under horrible conditions!! They spent practically all day up in our attic where temps had to be around 140 degrees!!
This was a big job, so Chuck and another tech also came by to help with the installation of the compressor outside. At the end of a long, difficult day they had our new AC running and our house starting to cool down!
We’ve always been very happy with the people and the service at Knight. You can count on them to be honest, fair, and do quality work. THANKS!! -
Nancy Perkinson
★★★★★
a year ago
Patrick was amazing!
Not only did he service my units, he also took pictures of a very poor roof replacement. He saved me a trip into the attic. He went above and beyond . Very personable man.. I recommend Knight Air Conditioning more than any other company I have ever used! -
Jackie Taylor
★★★★★
a year ago
Matthew E. has been at my home twice, once to get my unit ready for winter and again for summer. Matthew has been wonderful! He has educated me on how both systems work. He’s very patient with any question I may have. He’s always polite and professional. I would recommend Knight Air Conditioning.
-
John Giver
★★★★★
a year ago
The people at Knight Air Conditioning are all friendly and knowledgeable. From the office staff to the techs at your house. We have used them from new installs to repairs for over 25 years. When asked do I know a good A/C I always say yes, Knight Air.
-
Nadine Miller
★★★★★
a year ago
Very satisfied. Patrick was very professional and pleasant to deal with.
-
john smith
★★★★★
a year ago
Patrick arrived on time and was very professional in his work. Great employee.
-
JJ Do
★★★★★
a year ago
Repairman was prompt, courteous, and knowledgeable. All went well. Problem was one wire inside thermostat. Thank you
-
Antonio De Masi
★★★★★
a year ago
Very professional, informative, on time.
-
CA F
★★★★★
a year ago
I've been a Knight Air Conditioning customer since 2010. They are experts. Connor's exceptional customer service yesterday was above and beyond my expectations. He took the time to answer all my questions and check my system thoroughly. He's an absolute delight and expert. Very, very appreciated! … More